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Learning by rote how to talk about and consult with different groups in society is like limiting yourself to conversing in a foreign language with a phrasebook. You're likely to be stumped or get into hot water the moment you encounter a situation that's unfamilar.

In this item I make the case for learning the 'grammar' of diversity instead. When you understand the grammar of a language then all you need to extend your reach is a bit of extra vocabulary.

You can read a transcript of this item in the accompanying Blog.

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